SHIPPING
We are located at Eaton Place, UN Cres Avenue, Nairobi-Kenya
We normally don’t ship our products outside Kenya.
We use Wells Fargo, and Lake Land Shipping to ship our items. Cost is calculated based on distance weigght and volume of the item being shipped.
Yes, your orders will be packaged in a way that ensures safe arrival to you.
The weight of the products is 99% accurate.
Yes, you can combine multple orders to save on shipping.
Yes, we do provide free shipping based on the amount spend.
Yes, we can arrange for a local pickup.
We offer same day delivery and a maximum of 3 days delivery.
PAYMENT
Yes, your payment information is secure, we do not store any payment data.
This may be due to insufficient funds in your card or a banned card. Kindly contact your bank for more details.
No, the we do not have any additional fees on top of the indicated price.
Yes, you can request through our customer care your prefered refund payment method.
Yes, we do offer promotions and discounts on products.